Procedure directory

I. General information and legal basis

The policy below contains information about what kind of personal data we, as the controller, collect on this website, as well as for what purpose and to what extent this data is made available to third parties.

1. Controller:

(Gewerbegebiet Ost) Industriestraße 1-3
27356 Rotenburg (Wümme)

Phone: +49(0)4261 671-0
Fax: +49(0)4261 671-197

Entry in the Commercial Register: Walsrode District Court, HRB 207909

BORCO HÖHNS GMBH is represented by:

Gerrit Volger, Klaus Meyer (Managing Director)

Data Protection Officer

Karsten Graser (address: see above)

2. Legal bases of processing

Processing of personal data requires a legal basis that we would like to outline below.
Article 6, paragraph 1 (a), of the European Union’s General Data Protection Regulation (GDPR) serves as the legal basis when processing personal data for which we obtain the data subject’s consent.
Article 6, paragraph 1 (b), of the GDPR serves as the legal basis when processing personal data that is necessary for the performance of a contract to which the data subject is a party. This also covers processing operations that are necessary for the performance of pre-contractual measures.
Article 6, paragraph 1 (c), of the GDPR serves as the legal basis insofar as personal data processing is necessary for the fulfilment of a legal obligation to which our company is subject.
Article 6, paragraph 1 (f), of the GDPR serves as the legal basis for the processing if the processing is necessary to protect one of our company’s or a third-party’s legitimate interests and if the data subject’s interests, fundamental rights and fundamental freedoms do not take precedence over the former. Our company’s legitimate interest lies in performing our business activities, as well as in analysing, optimising and maintaining our website’s security.

II. Log files, hosting

Such data that the browser transfers to us in the context of our legitimate interest in analysis and for security reasons is automatically stored in the server statistics (‘log files’).

In detail, the data transferred is as follows:

  • Language and version of the browser software
  • Operating system used and its interface
  • Referrer URL (page visited previously)
  • Host name of the accessing computer (IP address)
  • Date and time of the server request
  • Time zone difference from Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Amount of data transferred
  • Access status/HTTP status code

Generally speaking, we cannot assign this data to specific individuals. This data is not merged with other sources of data. The data is also deleted within seven days following statistical evaluation. Data that needs to be retained for longer for evidence purposes is to be exempt from deletion until the incident in question is finally clarified.

We use hosting services. These are used to provide infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services to maintain this website’s operation.

We, or our hosting provider, process inventory data, contact data, content data, contract data, usage data, metadata and communication data belonging to customers, interested individuals and website visitors based on our legitimate interests in providing this website both efficiently and securely.

III. Contractual processing

The personal data that you provide for contractual purposes (e.g. your name, postal address or email address when requesting a quotation) will only be used internally to answer your queries, process your orders or provide you with access to certain contractual information.

IV. Contact, application data

When you contact us by email, using a contact form or through a callback request, we will store your information to answer and process your questions and concerns.
Data will not be disclosed to third parties in principle, unless applicable data protection regulations justify such transfer or we are legally obligated to do so. You may revoke your consent at any time with effect for the future. If you revoke your consent, your data will be deleted immediately, unless there is a legal exception for further processing. Your data will otherwise be deleted when we have processed your request or when the purpose of storage has ceased to exist and there are no other legal exceptions to the contrary. You can find out about what data we have stored about you at any time.

You can also send us your application using our contact form. The data you enter will be processed and used exclusively for the purpose of selecting applicants. By submitting your application, you agree that we may contact you and provide you with information in writing and/or over the phone as part of the application process. Please note that your data will not be stored anonymously; it will be accessible to our HR department and to the departments relevant to the position(s) to be filled. We aim to assess all applicants based solely on their qualifications, regardless of their race, ethnic origin, gender, religion or beliefs, disability, age or sexual identity. We therefore ask that you refrain from including such information in your application if possible. You may have your application modified or deleted at any time and revoke your consent. Please contact our team for this purpose.

V. Cookies

This site uses cookies. Cookies are small text files that are stored on your computer and through which the authority that sets the cookie receives certain information. They are used to make the website more user-friendly and effective and/or to make browsing our website easier for you.

You can naturally also use our website without accepting cookies. You can also configure your browser settings to suit your requirements and, for example, refuse to accept third-party cookies or all cookies, or delete cookies that have already been stored. Please note that, if you do not accept cookies, our website may not work properly.
You can find out what function(s) on our website use(s) cookies under the individual functions below.

VI. Prize draw

If you take part in our prize draw and provide your personal data, we will only use this data to hold the prize draw and will delete it afterwards, unless there is a legal exception or you have given your consent to further processing.
If you have given additional optional consents for the prize draw, these will be treated separately from holding the prize draw.

VII. Newsletter

If you would like to receive the newsletter offered on our website, we require a valid email address from you that allows us to verify that you are the owner of the specified email address or that the owner agrees to receive the newsletter.
Once you have entered your email address, we will send you a confirmation email to the specified address, requesting that you confirm that you would like to receive the newsletter. If you do not confirm this within 24 hours, your data relating to distribution of the newsletter will be deleted automatically. If you confirm that you would like to receive the newsletter, we will store your email address until you unsubscribe.
We send newsletters only with your consent or with legal permission.

Your personal data will not be disclosed to third parties.

You can revoke your consent to storage of the data and the email address and to the use of the same for sending the newsletter at any time. You will find a link to unsubscribe from the newsletter at the end of each newsletter. If users have only subscribed to the newsletter and have cancelled this subscription, their personal data will be deleted.

VIII. Disclosure of data to third parties

We disclose data to third parties if doing so is necessary for the fulfilment of the contract and/or we are legally obligated and/or entitled to do so on a case-by-case basis.

In some cases, we use external service providers in the context of our legitimate interests with regard to analysing, optimising and economically operating the website. This always assumes that the third-party providers of this content are aware of the user’s IP address, since they would be unable to send the content to the user’s browser without the IP address. The IP address is therefore required to show this content. Third-party providers may also use what are known as ‘pixel tags’ (invisible graphics, also known as ‘web beacons’) for statistical or marketing purposes. The pixel tags can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain technical information similar to log files, for example. Please find a list of our service providers below.

If your data is to be used for other purposes, we will inform you in advance and only use the data if you have given your express consent beforehand.

1. Service provider: Google

We use services provided by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (‘Google’), in the context of our legitimate interests in analysing, optimising and economically operating our website.
Google is certified under the Privacy Shield Framework and thus offers guaranteed compliance with European data protection legislation


a. Google Analytics

This website uses Google Analytics as a web analytics service. Google Analytics uses cookies, which are text files that are stored on your computer, to help the website operator analyse how users use the site. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored on a Google server in the United States.

We would like to point out that this website uses Google Analytics with the ‘_anonymizeIp()’ extension, which means that Google truncates IP addresses in European Union member states or in other states that are party to the Agreement on the European Economic Area before transmission to eliminate the possibility of direct reference to individuals. Only in exceptional cases will the full IP address be transmitted to a Google server in the United States and truncated there.
Google will use this information on behalf of the provider for the purpose of evaluating how you use the website, compiling reports on website activity for the website operators and providing other services relating to website and internet use. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Under no circumstances will Google associate your IP address with any other data that it holds. You may adjust your browser software settings to prevent the setting of cookies; however, we would like to point out that you may then be unable to use all of this website’s functions in full.
For the purpose and scope of data collection and the further processing and use of the data by Google, as well as your rights in this respect and potential settings you can make to protect your privacy, please refer to Google’s privacy policy at and specifically to for Google Analytics and to for Google Analytics and to for Universal Analytics.

By using this website, you consent to Google’s processing of data about you in the manner and for the purposes set out above.

You can object to Google’s data collection and storage operations for the specific terminal device you are using at any time with effect for the future in connection with such use under this link:

Sie können die Erfassung durch Google Analytics auch verhindern, indem Sie auf folgenden Link klicken. Es wird ein Opt-Out-Cookie gesetzt, der die zukünftige You can also prevent data collection by Google Analytics by clicking on the link below. An opt-out cookie that prevents future collection of your data when you visit this website with this terminal device is set: Disable Google Analytics  

Please note: If you delete your cookies, this will cause the opt-out cookie to also be deleted, and you will have to set it again.

b. Google AdWords and conversion tracking

This website uses Google AdWords and conversion tracking in the context of Google AdWords. Cookies, which are text files that are stored on your computer, are set when you click on an ad placed by Google. The cookies cease to be valid after 30 days and are not used for personal identification purposes. This allows both Google and us to recognise that the user has clicked on the ad and has been redirected to this site. The conversion cookies are used to compile conversion statistics for AdWords customers. These customers find out how many users in total clicked on their ad and were redirected to a page tagged with a conversion tracking tag. These customers cannot be personally identified either. You can object to use of the same by disabling the Google conversion tracking cookie in your web browser. You will then not be included in the conversion tracking statistics. Please visit for more information about Google’s privacy policy.

c. YouTube

We use the provider YouTube (a Google service) to embed videos.
These videos are stored on and can be played directly from our site. YouTube uses cookies for data collection and statistical data analysis purposes. YouTube uses cookies to collect reliable video statistics, prevent fraud and improve the user experience, among other things. The information generated by the cookie about your use of this website (including your IP address) will be transmitted to and stored on YouTube servers that are also in the United States.  Your IP address cannot be assigned unless you have logged in to YouTube or another Google service before accessing the page, or unless you are permanently logged in. If you do not want this to happen, you will need to log out of your YouTube account and your other Google accounts.
Through the YouTube cookies, we receive statistical values concerning access to individual videos embedded in the website without any reference to the user in question.
The embedded YouTube videos are used within the scope permitted by YouTube, which all users must accept. Please report any copyright violations you notice directly to YouTube. We use embedded YouTube videos in Privacy Enhanced Mode. This means that YouTube does not store cookies for a user who views a website with an embedded YouTube video player but does not click on the video to start playback. YouTube may store cookies on the user’s computer when the YouTube video player is clicked. We would like to point out that we, as the website provider, are not aware of the content of the transmitted data or how it is used by YouTube. For more information about YouTube’s official privacy policy, please visit and

d. Google Fonts

We integrate the fonts (‘Google Fonts’) provided by Google. These web fonts are integrated by means of calling up a server; this is usually a Google server in the United States. Information about which of the pages on our website you have visited is thus transmitted to the server. Google also stores the IP address of the browser used on the website visitor’s terminal device. A privacy policy for further information can be found at

2. Adform

We use the online marketing tool Adform from Adform Germany GmbH on our website. Cookies are set to display ads that are relevant to you, to improve campaign performance reports or to prevent you from seeing the same ads more than once. Adform cookies do not contain any personal information such as e-mail addresses, names or addresses, but they do contain a cookie ID.

The cookie ID tells us whether you have accessed the relevant part of our website or clicked on one of our advertisements.

In addition, the Adform cookies used enable us to understand whether you perform certain actions on our website after you have accessed or clicked on one of our ads on another platform via Adform (conversion tracking). The information is used to be able to show you targeted advertising later.

Further information about Adform can be found at; you can also access the Adform privacy policy via the following link:

You can object to participation in this tracking process at any time:

a) by changing your cookie settings accordingly

b) by setting your browser software accordingly; in particular, the suppression of third-party cookies means that you will not receive any ads from third-party providers

c) or by deactivating cookies from Adform via your browser at the following link:


3. Facebook (Social Media)

Our website contains links to our company page on the social network, which is operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA (Facebook). The links on our website are identified by the Facebook logo. No Facebook plugins are used.

For information on the processing and use of your data there, as well as your rights in this regard and setting options for protecting your privacy, please refer to Facebook’s data protection information. If BORCO HÖHNS runs a competition on your Facebook page, the name of the winner will be published as part of the relevant competition post. BORCO HÖHNS will collect, process and use the name and address (for sending the prize) as well as the e-mail address and telephone number of the winner (to clarify any questions) in order to carry out the campaign. Any further use will not take place. The winner is requested to provide the contact details separately, e.g. by e-mail to The data will be deleted immediately after the end of the campaign. The user has the right to information, correction and deletion of their personal data at any time.

4. Hubspot

We use HubSpot for our online marketing activities on this website. HubSpot is a software company from the USA with a branch in Ireland. Contact: HubSpot, 2nd Floor 30 North Wall Quay, Dublin 1, Ireland, Phone: +353 1 5187500 This is an integrated software solution that covers various aspects of online marketing. These include, among others: Websites, email marketing (newsletters as well as automated mailings, e.g. to provide downloads), reporting (e.g. traffic sources, hits, etc.), contact management (e.g. user segmentation & CRM), landing pages, contact forms and, if applicable, social media publishing & reporting.

Our registration service enables visitors to our website to learn more about our company, download content and provide their contact information and other demographic information. This information and the content of our website is stored on the servers of our software partner HubSpot. It can be used by us to contact visitors to our website and to determine which of our company’s services are of interest to them. All information we collect is subject to this privacy policy. We use all information collected exclusively to optimize our marketing measures.

The legal basis for the use of Hubspot’s services is your consent in accordance with Art. 6 para. 1 lit. a), Art. 49 para. 1 lit. a) GDPR.

Further information on data protection at Hubspot:

Information on the data protection provisions of HubSpot
Information from HubSpot regarding the EU data protection regulations
Information on the cookies used by HubSpot can be found here & here

IX. Rights of the data subject

You have a right of access to the personal data we have stored about you. According to the legal provisions, you also have the right to rectify incorrect data, to block data and to have your data erased, in addition to having a right to data portability. To exercise any of these rights, send us an email with ‘Data protection’ in the subject line.

You also have the right to lodge a complaint with a data protection supervisory authority if you believe that personal data relating to you is being processed unlawfully.

You have the right to revoke your consent at any time if you have given your consent. Revocation of consent does not affect the lawfulness of processing carried out based on consent until such time that it is revoked.

You can object to processing of your personal data in future in line with the legal requirements at any time. You can particularly object to processing for direct marketing purposes.

X. Personal data storage period

We store personal data for the duration of the respective legal retention period or for as long as the purpose for which the data was collected exists. Once the retention period has expired, the data is routinely deleted, unless it is required to initiate or perform a contract. If users’ data is not deleted because it is required for other and legally permissible purposes, processing of the same will be restricted as far as possible. Accordingly, the data will be blocked as far as possible and will not be processed for other purposes. This applies to the likes of user data that has to be retained for reasons under commercial or tax law.

XI. Security information

We make every effort to process and thus protect your personal data in a manner that complies with the provisions set out in data protection legislation by taking all the technical and organisational measures necessary. Our website and communication with us through it is encrypted using HTTPS.

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